Noble Telehealth
The Client
Noble Telehealth is a technology-first healthcare organization that provides secure virtual care solutions for healthcare providers and patients across the United States. Supporting multiple healthcare organizations on a shared platform, Noble Telehealth delivers HIPAA-compliant telehealth services while continuously evolving its technology to improve patient experiences, streamline provider workflows, and support long-term growth.
As the platform expanded, Noble Telehealth partnered with RevStar to strengthen identity and access management, modernize its AWS infrastructure, and establish a secure foundation capable of supporting additional healthcare organizations.
Summary
The Challenge
Each partner organization relied on separate authentication processes, creating fragmented identity management, inconsistent access controls, and additional operational overhead as the platform continued to grow. The organization needed a standardized approach that could securely support multiple healthcare organizations while strengthening access governance, enforcing multi-factor authentication, and maintaining centralized visibility across its AWS environment.
At the same time, Noble Telehealth continued modernizing its application architecture to support future scalability without disrupting the secure delivery of patient care
As the application already had an active user base, directly contributed to the client's revenue, and supported the handling of protected health information, we had to implement a plan that not only delivered on long-term business goals but also maintained secure, HIPAA-compliant operations while providing immediate value and support.
Using our robust agile development process we quickly established a collaborative working model with the client, prioritizing urgent feature requests on a sprint by sprint basis in parallel to redesigning the application's overall user interface design and architecture.
Special considerations were made to ensure the system aligned with HIPAA requirements and met long-term goals to scale into a secure multi-tenant SaaS product
The Problem
Noble Telehealth needed a secure, scalable identity management solution capable of protecting protected health information across multiple healthcare organizations while simplifying user administration and supporting continued platform growth.
The organization required centralized identity governance, standardized single sign-on, consistent multi-factor authentication, and auditable access controls that could strengthen HIPAA compliance while reducing operational complexity across its AWS environment.
The Solution
RevStar partnered with Noble Telehealth to establish a centralized identity and access management strategy across the organization's AWS environment. Using AWS IAM Identity Center, Amazon Cognito, and SAML federation, RevStar implemented a unified authentication model that standardized secure access across healthcare organizations while enforcing multi-factor authentication for users accessing protected health information.
To further strengthen governance and compliance, RevStar implemented organization-wide audit logging with AWS CloudTrail and centralized identity administration across the platform's AWS environment, providing greater visibility into user access while simplifying ongoing security management.
Building on this secure identity foundation, RevStar modernized the platform's infrastructure using Amazon ECS Fargate, enabling Noble Telehealth to continue expanding its telehealth platform while maintaining secure, HIPAA-compliant operations.
The Team
