Summary
Type of Product
Business Vertical
Service
Tech Used
Description
Results
.png?width=1000&height=1200&name=summ%20(1).png)
The Client
Noble Telehealth is a technology-first healthcare organization, it aims to maintain a competitive edge by leveraging the latest in cloud technology and application design.
Ensuring comprehensive health insurance reporting, accurate documentation, HIPAA compliant records keeping/handling, and effective provider patient communications.
.png?width=400&height=320&name=caresync%20(1).png)
The Challenge
When we were approached by Noble Telehealth their platform was in need of a substantial overhaul, the application had a number of features that had not been fully implemented and the client had a long list of new functionalities they wanted to add to the product.
Before layering new development work on an old code base we elected to conduct a Well-Architected Review of the application architecture. This allowed us to identify key areas that required attention, we were then able to outline a comprehensive product roadmap for the client, delivering their desired results over a series of manageable phases.
As the application already had an active user base and directly contributed to the client’s revenue we had to implement a plan that not only delivered on long-term business goals but also provided immediate value and support.
Using our robust agile development process we quickly established a collaborative working model with the client, prioritizing urgent feature requests on a sprint by sprint basis in parallel to redesigning the application's overall user interface design and architecture.
Special considerations were made to ensure the system aligned with HIPAA requirements and met long-term goals to scale into a secure multi-tenant SaaS product
-1.png?width=1248&height=1200&name=chall%20(1)-1.png)
.png?width=1000&height=1504&name=problem-solution%20(1).png)
The Problem
To grow the business, Noble Telehealth needed a knowledgeable technology team that could consult on an overall product roadmap while at the same time providing fast ongoing support for the application and its users.
The Solution
We provided a turnkey team to manage, design, develop and advise on the product as it expanded. To meet demand we quickly brought on new resources when required, working in parallel to support the live version of the system while redesigning an upgraded version that aligned with the client's business goals.
What We Built
.png?width=1200&height=800&name=whatwe-built%20(1).png)
.png?width=2400&height=1020&name=noble-mockup%20(1).png)
The Team
We have a dedicated and cost-effective hybrid team, with a Product Manager and developers from our build center in Colombia. Operating efficiently to provide daily product support and new feature development.
Results
Our ability to support Noble Telehealth with all technical aspects of their business has allowed them to improve their system, increase revenue, add additional third-party integrations, and conduct long-term product planning.
Let's Talk
Tell us about your next big initiative or challenge you're facing
We're your cloud-native service partner, here to help you envision and execute, value-driven, digital transformation through custom software development.
